FAQ
Our frequently asked questions should offer you the help you need.
If you still need assistance, chat with us below!
How do I track my bouquet shipment?
Once your order is shipped you'll receive your tracking information by email. You can also log into Your Account for more information.
Have an issue with your bouquet?
We're here to help! Simply contact us via the chat button in the bottom right hand corner of your screen. Please include your order number and attach images if you have them. We'll make things right.
How long do protea bouquets last?
With our flower care guidelines you can expect 2 to 3 weeks of vase life. Then, leave them in a vase without water and they'll dry beautifully (and last years!).
What days do you deliver?
We pick and ship fresh flowers Monday - Wednesday and ship Two Day Air. So, our bouquets arrive Wednesday - Friday! . For help with an existing order, simply log into Your Account.
How do I care for my protea bouquet?
Each order includes detailed care instructions. We recommend cutting ½ inch from each stem, then mixing the included packet of flower food with fresh water. The fresh water solution should be refreshed every few days once murky. For extended flower life, keep your bouquet in a cool place not in direct sunlight.
How do I dry my protea bouquet?
Protea make a great dried flower arrangement as their leaves do not drop to the ground. To dry, store them upright in a dark, well-ventilated location. Leave the flowers for 2 to 3 weeks, then rearrange the flowers to create a beautiful dried bouquet!
Do you sell wholesale?
We work with a select group of florists, and wedding and event planners. For more information on our wholesale program visit our Wholesale page.
Do you sell protea plants or seeds?
No, we do not sell protea seeds or plants. We stick to what we're great at... making beautiful protea bouquets!
What is Protea & Bloom?
We're a family-owned organic protea flower farm nestled into the Santa Ynez Mountains of Southern California. Founded in 1984, we are a fully off the grid ranch and run our business on solar power and well water. Learn more about Our Farm.
Email us!
If you have questions, comments or want to say how lovely your bouquet is, just click the chat button in the bottom right corner of your screen, or email us below: